Returns & Exchanges

At HomePlus Furniture, we want you to love your home, which is why we offer a 30-day return policy on most items to ensure your complete satisfaction. If a piece doesn't fit your space or style, we are here to help facilitate a smooth return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare for Pickup

  Ensure the furniture is disassembled and placed back in its original packaging; for large items, we will coordinate a professional freight pickup from your residence.

• 3.
  Inspection and Processing

  Once the item arrives back at our warehouse, our quality control team will inspect it to ensure it is in original, like-new condition.

• 4.
  Receive Your Refund

  After a successful inspection, your refund will be processed to your original payment method within 5-7 business days, minus any applicable restocking or shipping fees.